Shipping & Returns
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UK Shipping:
Royal Mail 1st class (not tracked) is £2.50 or £3.50 depending on the parcel size, and usually takes 3-5 business days to arrive.
Royal Mail Tracked 24 is £3.95 or £4.50 depending on the parcels size and FREE when you spend £80.00+
Tracked 24 orders will arrive within 1-3 business days, with a tracking number and order updates from Royal Mail via email.
Worldwide shipping:
Ireland orders are posted with Royal Mail Tracked, costing £10, and is free when you spend £200+
International orders are £15, posted tracked with Royal Mail.
International order take around 1-4 weeks to arrive, & you will receive tracking information and updates from Royal Mail via email.
All orders are dispatched within 1-2 days, once your order has been posted, you will receive shipping conformation via email.
If you require any additional shipping method such as tracked, signed for or proof of postage please contact us before purchase!
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We accept returns within 30 days of purchase.
If you wish to return your item please follow the next steps:
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Contact us with your order number, reason for return and to receive a return address.
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Package the item in the same condition it arrived in, including your order slip, and take it to a post office to be sent back.
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Once the item has been received and checked to be in unused condition, you will be issued with a full refund.
Our contact email is remaydjewellery@gmail.com & once we receive your return, we will processs the refund within the same/next working day.
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Thank-you for understanding!